Shipping policy

At Gorilla Outfitters, we pride ourselves on delivering your gear promptly and securely. Below are the details of our shipping process:

Shipping Rates and Carriers

Shipping costs are calculated at checkout based on your location, package weight, and dimensions.

We ship via USPS, UPS, and FedEx. The carrier used depends on the most efficient and cost-effective option for your order.

Processing Time

Orders are processed within 1–3 business days after payment is confirmed.

You will receive a confirmation email with tracking information once your order ships.

Domestic Shipping

We currently ship within the United States.

Delivery times vary by location but typically range between 2–7 business days.

International Shipping

International shipping is available for select items. Contact us at dpez93@gmail.com for a quote.

Customers are responsible for customs fees, duties, and taxes imposed by their country.

Lost, Stolen, or Damaged Packages

Gorilla Outfitters is not responsible for lost or stolen packages once they are marked as delivered by the carrier.

If your package is damaged in transit, please contact us within 48 hours of delivery with photos of the damage. We’ll work with the carrier to resolve the issue.

Returns and Exchanges

For information about returns and exchanges, please see our Returns Policy.

Contact Us

If you have any questions about shipping or need assistance, feel free to contact us at:

Email: dpez93@gmail.com